Frequently Asked Questions (Magical Custom Fields App)

Discover answers to common questions about the Magical Custom Fields app for Shopify and solutions to issues merchants encounter.

About Magical Custom Fields

Where can I see the answers submitted by customers to a custom field?

  1. From your Shopify admin, go to Orders.
  2. Click the order number.
  3. The answers will show below the product title for each item in the order.

Can custom field answers be added to Shopify email notifications?

Yes. To add field answers into a Shopify email notification:

  1. From your Shopify admin, go to Settings > Notifications.
  2. Click the name of the notification that you want to change.
  3. Click Edit code.
  4. Find the line that contains the following code:
    {% for line in subtotal_line_items %}
  5. Find the block of code referencing the product title that comes shortly after the code above. Paste the following code after the code block for the product title:
    {% unless line.properties == empty %}
    {%- for prop in line.properties -%}
    {{ prop.first }}: {{ prop.last }}
    {%- endfor -%}
    {% endunless %}
  6. Click Save.

Can custom field answers be included with Shopify Order export spreadsheets?

No. Magical Custom Fields uses Line Item Properties for answers submitted to the fields. Line Item Properties are not part of Shopify’s native Order export functionality.

It may be possible to export Orders with Line Item Properties by using another app from the Shopify App Store.

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If you have not found the answer you are looking for, please contact the Magical Apps team and one of our friendly experts will be happy to answer your question for you.